What was advertised in a colonial American newspaper 250 years ago this week?
“They are well acquainted with the newest Fashions.”
When they settled in Annapolis, Jane Nelson and Anne Nelson took out an advertisement in the Maryland Gazette to introduce themselves to the community and encourage “Ladies … to favour them with their Commands” or orders for “all Kind of Milliners and Mantua-makers Work.” As newcomers to the colony, they could not rely on their reputations to market their services. Instead, they emphasized their connections to London, the cosmopolitan center of the empire, and their knowledge of current styles there.
In the deadline for their advertisement, the Nelsons proclaimed that they “Just arrived from LONDON.” Artisans, tailors, milliners, and others often trumpeted that they were “from London” in their advertisements, sometimes long after they crossed the Atlantic. The Nelsons made it clear that they only recently made that journey. Accordingly, prospective clients could trust that they were indeed “well acquainted with the newest Fashions” and capable of making hats, cloaks, and other garments “in the most elegant and fashionable manner.” Having recently come from London, the Nelsons could also provide guidance about “Ladies fashionable dress and undress Caps” and other items.
The Nelsons also aimed to convince prospective clients that they offered exemplary customer service. They asserted that “Ladies … may depend on having their Work neatly done, and with the utmost Dispatch.” If given a chance, the Nelsons assured those ladies that “they will not be disappointed in their Endeavours to please, as it shall be their constant Study and greatest Ambition.” In addition to serving clients who visited them in Annapolis, the Nelsons also took “Orders from the Country,” pledging to punctually complete them.
These “Milliners and Mantua-makers” deployed a two-pronged approach to marketing their services upon arriving in Annapolis. They promoted their connections to London, underscoring their familiarity with the latest tastes there, while simultaneously vowing to meet and exceed the expectations of their clients in terms of customer service. The Nelsons hoped that combination of appeals would entice the ladies of Annapolis to engage their services.