What was advertised in a colonial American newspaper 250 years ago today?
“All performed in the neatest and best manner.”
Blacksmiths Amos Atwell and Jonathan Ellis inserted an advertisement in the December 5, 1767, edition of the Providence Gazette to inform readers in “the Town and Country” that they had established a partnership and were “determined to carry on a large stroke of business.” Atwell and Ellis made a variety of items for use in the home, on the farm, in workshops, and aboard ships, including “broad and narrow axes, drawing knives, carpenters adzes, all sorts of coopers tools, farming tools, … kitchen utensils, and ships iron work of every kind.”
Shopkeepers in Providence and other colonial cities and towns frequently advertised a similar array of hardware, though they often indicated that they had imported their inventory from London and other English cities. In the face of assumptions that such goods might have been superior in quality to any produced locally, Atwell and Ellis concluded their advertisement with assurances that the items they sold had been made “in the neatest and best manner.” In so doing, they adopted a marketing strategy often deployed by colonial artisans. Advertisers of all sorts made appeals to the price and quality of their merchandise, but artisans – who produced the goods they sold – supplemented those common appeals with commentary about their own skill and expertise. Those attributes associated with individual artisans, not just the features of the goods they sold, played an important role in efforts to convince potential customers to purchase their wares.
Atwell and Ellis also promised to serve their patrons “with fidelity and dispatch,” but invoking those qualities fell into the realm of customer service rather than artisanal skill and expertise. Merchants and shopkeepers also played on personal characteristics of “fidelity and dispatch” when describing how they interacted with customers, but rarely did they express the sort of intrinsic responsibility for the quality of their merchandise that artisans made part of their testament to potential patrons.