What was advertised in a colonial American newspaper 250 years ago today?
“My Son, ELISHA BROWN, has undertaken to tend my Grist-Mill in Providence.”
Elisha Brown operated a family business. Late in 1768 he placed an advertisement in the Providence Gazette to inform residents of the city and its surroundings that his son, also named Elisha Brown, “has undertaken to tend my Grist-Mill.” Rather than the younger Brown advertise on his own behalf, the elder Brown realized that perhaps he possessed more authority to convince prospective clients to patronize the mill.
To that end, the elder Brown acknowledged that readers may not have had much knowledge of the new mill operation and, as a result, might be hesitant to entrust processing their grain to him. “Those who are unacquainted with his Character,” the father proclaimed, “may satisfy themselves by enquiring of the Neighbourhood up Street, where he used to live, or of DANIEL JENCKES and JAMES ANGELL, Esquires, down Street.” Rather than take the elder Brown’s word that the son was a fair dealer, potential clients were encouraged to speak with others familiar with “his Character.”
Realizing that this might not be enough to overcome the hesitation of some, the elder Brown also underscored that he continued to oversee the business, but only when necessary. “In case of any just Reason for Complain, either of bad Meal, Loss of Part, or Change of Bags,” he explained, unsatisfied clients “first are desired to apply to the Miller.” The younger Brown was a responsible entrepreneur who would remedy any concerns. However, just in case anyone had lingering doubts or required more security, the elder Brown did present the option that if his son “fail[ed] to give Satisfaction, it shall be given by applying to me.” Prospective clients continued to have recourse to the more established and more experienced miller, if circumstances warranted.
When he took a significant step in passing along the family business to the next generation, the elder Brown not only trained his son in its operations but also cultivated the community of prospective clients who might avail themselves of the mill’s services. His advertisement provided assurances that anyone who sent their grain to the mill would be well served.