Watchmaker

February 25

Carl Robert Keyes Daily Advert Update , , , , , , ,

What was advertised in a colonial American newspaper 250 years ago today?

Norwich Packet (February 24, 1774).

“CLOCKS and WATCHES, if left with Mr. JOHN CHAMPLIN, in New-London, will be carefully forwarded to the said HARLAND, and returned with all Expedition.”

In February 1774, Thomas Harland, “WATCH & CLOCK MAKER, From LONDON,” ran an advertisement in the Norwich Packet “to acquaint the public, that he has opened a Shop … in Norwich.”  In it, he incorporated some of the appeals commonly advanced by artisans who migrated across the Atlantic.  In particular, Harland emphasized the quality of his work, declaring that he “makes, in the neatest manner, and on the most improved principles, horizontal, repeating, and plain watches.”  Like others in his trade, he also “cleans and repairs watches and clocks with the greatest care and dispatch.”  Harland devoted a nota bene to engraving and finishing clock faces and cutting and finishing parts, such as watch wheels and fusees, as “neat as in LONDON and at the same price.”  Harland suggested that he offered the sort of superior workmanship available in the largest and most cosmopolitan city in the empire.

Connecticut Gazette (February 25, 1774).

Residents of Norwich and surrounding towns were not the only prospective customers that Harland sought to attract.  He simultaneously ran the same advertisement, with a few modifications, in the Connecticut Gazette, published in New London.  His notice appeared on the front page of the February 25, 1774, edition, supplemented with a short paragraph that informed readers, “CLOCKS and WATCHES, if left with Mr. JOHN CHAMPLIN, in New-London, will be carefully forwarded to the said HARLAND, and returned with all Expedition.”  In his own advertisement on the fourth page of that issue, Champlin, a “GOLDSMITH and JEWELLER,” promoted the work he undertook in his shop and “likewise informs his Customers and others that they may have Clocks and Watches repaired at his Shop as usual.”  Harland’s advertisement suggests that those repairs did not take place in Champlin’s shop, that he instead sent them to Norwich.  Champlin had a history of partnering with associates to provide ancillary services to attract customers to his shop.  The previous fall, Champlin and Daniel Jennings jointly advertised in the New-London Gazette.  In April 1772, Champlin placed a notice in which he stated that he “employed a Person well acquainted” with “Clock and Watch making, mending, cleaning and repairing.”  In December 1769, James Watson advertised that he moved from one silversmith’s shop to Champlin’s shop “where he makes, mends and repairs all kinds of clocks and watches.”  Harland and Champlin mutually benefited from their partnership.  Harland, a newcomer, had an established artisan generating business for him, while Champlin continued providing the same array of services to current and prospective customers.

Champlin may have also played a role in Harland’s marketing efforts.  The watch- and clockmaker in Norwich may have sent his advertising copy to Champlin as part of their regular correspondence rather than directly to the printing office in New London.  An advertisement that had a rather plain appearance in the Norwich Packet featured a variety of embellishments in the Connecticut Gazette.  That version had greater variation in fonts as well as a decorative border.  Champlin’s advertisement also had a decorative border, while most paid notices in the Connecticut Gazette did not.  The compositor could have been responsible for sprucing up Harland’s advertisement, but the connection between Champlin and Harland suggests that the changes may have resulted from specific instructions from one of the advertisers.

December 31

Carl Robert Keyes Daily Advert Update , , , , , , ,

What was advertised in a colonial American newspaper 250 years ago today?

Connecticut Gazette (December 31, 1773).

“Clocks and Watches repaired … as well and cheap as in New-York or Boston.”

John Champlin, a goldsmith and jeweler, ran a shop in New London in the early 1770s.  He occasionally placed advertisements in the Connecticut Gazette to promote the goods and services that he provided.  For instance, as 1773 came to a close, he advised the public that he stocked a “good Assortment of cypher’d and brilliant Ear-ring & Button Stones, Locket Stones, Ring Stones of all Kinds,” “Wires of all Kinds, a neat Assortment of Files,” “Materials for repairing Clocks and Watches,” “best plated Shoe and Knee Buckles,” and “many other Articles.”  Like others advertisers, he intended that a list demonstrating the many choices he offered would entice consumers to visit his shop.

Champlin deployed other marketing strategies as well.  He made an appeal to price, asserting that he sold “All Sorts of Gold-smith, Silver-smith, and Jeweller’s Work as cheap” as anywhere else in the colony.  In so doing, he acknowledged that he operated within a regional rather than a local marketplace.  Prospective customers in New London and nearby towns had the option to send away to smiths and jewelers in New Haven, Hartford, and other towns if they thought they might get better deals, but Champlin assured them that was not necessary.  The market also extended beyond the colony.  Champlin declared that his customers “may have Clocks and Watches repaired at his Shop … as well and cheap as in New-York or Boston.”  In recent months, Thomas Hilldrup, a watchmaker in Hartford, advertised widely in newspapers in Hartford, New Haven, and New London, encouraging colonizers to send their watches to him via post riders.  Champlin may have deliberately avoided alluding to Hartford, not wishing to amplify Hillrup’s marketing efforts, and instead focused on low prices often associated with major ports.  All the same, the message was clear that customers should bring or send their clocks and watches to him rather than sending them for repairs in any other city or town.

The goldsmith and jeweler advanced and adapted some of the most common marketing appeals that appeared in eighteenth-century newspaper advertisements.  He emphasized consumer choice, low prices, and quality.  In so doing, he sought to make himself competitive not only in the town where he kept his shop but anywhere in the colony and throughout New England where readers perused the Connecticut Gazette.

December 10

Carl Robert Keyes Daily Advert Update , , , , , ,

What was advertised in a colonial American newspaper 250 years ago today?

New-London Gazette (December 10, 1773).

“Forward their Watches to me … by applying to Mr. JOSEPH KNIGHT, Post-Rider.”

Thomas Hilldrup, “WATCK-MAKER from LONDON,” continued his advertising campaign in the fall of 1773.  Having settled in Hartford the previous year, he first set about cultivating a local clientele with advertisements in the Connecticut Courant, that town’s only newspaper.  Over time, he expanded his marketing efforts to include the Connecticut Journal and New-Haven Post-Boy and the New-London Gazette.  That meant that he advertised in every newspaper published in Connecticut at the time.  In an advertisement that ran for several months, Hilldrup declared that he had been “IMbolden’d by the encouragement receiv’d from the indulgent public” to move to a new location “now distinguish’d by the sign of the Dial.”  In other words, business had been good, customers had entrusted their watches to the enterprising newcomer for cleaning and repairs, and that demand for his services meant that others should engage him as well.

To that end, Hilldrup presented instructions for sending watches to his shop.  He appended a nota bene to his advertisement in the New-London Gazette, stating that the “Gentlemen of New-London, or adjacent, that are inclined to forward their Watches to me, may depend on having them done as well and as cheap as in Boston or New-York.”  In addition, Hilldrup offered speedy service, promising to return watches “the next Week.”  Clients could take advantage of these services, including a one-year warranty, “by applying to Mr. JOSEPH KNIGHT, Post-Rider.”  Knight did far more than deliver letters and newspapers from town to town.  He also contracted with various entrepreneurs to facilitate their businesses.  In addition to transporting watches for Hilldrup, Knight also sold “An ORATION, Upon the BEAUTIES of LIBERTY,” a popular political tract, in collaboration with Timothy Green, the printer of the New-London Gazette, and Nathan Bushnell, Jr., another post rider.  In forming a partnership with Knight, Hilldrup established an infrastructure for transporting watches to and from his shop, one that he could promote to prospective clients who might have otherwise been anxious about sending their watches over long distances.  Enlisting an associate already familiar in several towns in Connecticut, Hilldrup marketed an approved and secure method for sending watches to him to restore “to their pristine vigour.”

November 25

Carl Robert Keyes Daily Advert Update , , ,

What was advertised in a colonial American newspaper 250 years ago today?

Rivington’s New-York Gazetteer (November 25, 1773).

“WATCHES justly valued for those who are about to buy, or swop elsewhere.”

John Simnet, who billed himself as the “only regular London watch-maker here,” regularly advertised in the newspapers published in New York.  As November 1773 came to a close, he inserted notices in the New-York Gazette and Weekly Mercury, the New-York Journal, and Rivington’s New-York Gazetteer.  Over the years, he gained a reputation for his cantankerous advertisements in which he feuded with his competitors.  Such aggressive strategies did not account for the only appeals that the watchmaker made to the public.  In many of his advertisements, he listed his prices, demonstrating the deals available at his workshop to prospective clients who did some comparison shopping.  Simnet asserted, for instance, that he performed “every particular in repairing [watches] at HALF the price charg’d by others.”  Furthermore, he “will keep them in proper order in future, gratis,” a valuable service for his customers.  He also did appraisals: “WATCHES justly valued for those who are about to buy, or swop elsewhere.”

Those appeals, along with his colorful personality, helped to distinguish Simnet’s advertisements from those placed by other watchmakers.  In the November 25 edition of Rivington’s New-York Gazetteer, another aspect of his advertisement attracted attention.  The watchmaker joined the ranks of advertisers who decided to have a decorative border enclose his notice.  In recent months, that became a style associated with New York’s newest newspaper.  Simnet ran the same copy that appeared in the New-York Journal on the same day and a few days earlier in the November 22 edition of the New-York Gazette and Weekly Mercury, but only his notice in Rivington’s New-York Gazetteer featured a border.  Simnet joined six other advertisers who opted for that visual element to enhance their notices and attract the attention of readers.  Like most other advertisers, he devised the copy on his own, but entrusted the format to the compositors in each printing office.  In this case, however, he apparently made a request to incorporate a border after observing so many other advertisements in that newspaper receive that treatment.  Considering how much Simnet craved attention, arguably even more than most advertisers, readers familiar with his reputation and his previous notices may have been surprised that it took him so long to run an advertisement with a visual element gaining in popularity.

November 9

Carl Robert Keyes Daily Advert Update , , , ,

What was advertised in a colonial American newspaper 250 years ago today?

Connecticut Courant (November 9, 1773).

“Shall have their Money return’d if the Work he does shall not be found upon Tryal to answer their End.”

In the fall of 1773, Enos Doolittle, a silversmith, took to the pages of the Connecticut Courant to advise prospective clients that he also offered services as a “CLOCK and WATCH-MAKER.”  To that end, he “lately furnished himself with a universal Assortment of WATCH FURNITURE” or parts, including springs, glasses, dial plates, keys, and seals.  Doolittle assured “Any Gentlemen that please to Favour him with their Custom” that he possessed the skills necessary both to repair damaged clocks and watches or make new ones.

To entice prospective customers, Doolittle presented a return policy.  He pledged that customers “shall have their Money return’d if the Work he does shall not be found upon Tryal to answer their End.”  That put him in company with other watchmakers who issued similar guarantees.  For instance, Thomas Hilldrup, a “WATCH MAKER from LONDON” who advertised extensively in newspapers published in Connecticut during the previous year, asserted that he “restored [watches] to their pristine vigour, and warranted [them] to perform well, free of any expence for one year.”  Similarly, Issac Heron in New York noted, “As usual, he warrants their performance – not for ever, but one year,” while Thomas Morgan in Baltimore “proposes to engage his performance for one year, provided the owners do not abuse the same, nor apply to unskilful hands, where many good watches are greatly abused for want of experience.”  Watchmakers set some conditions along with their guarantees.

Doolittle paired his warranty with a promise of low prices that matched those set by his competitors.  He may have been making a jab at the “WATCH MAKER from LONDON” who so often advertised his own shop in Hartford when he declared that “his Motives are barely to obtain such a Support as one of his Profession has a right to expect.”  Accordingly, Doolittle “is determined to Work as Cheap as any one in the Colony.”  Eschewing the pretensions that played such a significant role in advertisements placed by some of his competitors, Doolittle promised quality work for reasonable prices.  In contrast to watchmakers who sought acclaim for themselves and their work, Doolittle suggested that he labored industriously on behalf of his clients and focused on customer satisfaction.

October 18

Carl Robert Keyes Daily Advert Update , , , ,

What was advertised in a colonial American newspaper 250 years ago today?

New-York Gazette and Weekly Mercury (October 18, 1773).

“Every particular in repairing at HALF the price charg’d by others.”

John Simnet regularly advertised his services as a watchmaker in newspapers published in New York in the early 1770s.  Several of his competitors also ran advertisements, but Simnet placed notices so frequently that he achieved a much greater level of visibility in the public prints than other watchmakers in the city.  In the early 1770s, only Thomas Hilldrup’s notices in several newspapers published in Connecticut rivaled the dissemination of Simnet’s notices, a development that may have prompted Simnet to advertise in the Connecticut Courant.  Simnet’s advertisements were often so lively (or so cantankerous) that the Adverts 250 Project has traced his marketing efforts, especially his feuds with other watchmakers, for nearly five years, beginning with his first advertisements in the New-Hampshire Gazette in 1769 and continuing with his notices in New York after he relocated in 1770.  Considering how much money he invested in marketing, the watchmaker apparently believed that his advertisements yielded results.

Supplement to the New-York Gazette and Weekly Mercury (October 18, 1773).

For instance, Simnet ran two advertisements in the October 18, 1773, edition of the New-York Gazette and Weekly Mercury, one in the standard issue and one in the advertising supplement.  The one in the supplement had been running for quite some time, but the one in the standard issue was new.  The watchmaker deployed some of the same appeals in both advertisements, especially underscoring that he undertook “every particular in repairing [watches] at HALF the price charg’d by others, and will keep them in proper order in future, gratis.”  Simnet believed that the combination of bargain prices and additional services at no charge cultivated and secured relationships with customers.  Perhaps he even discovered during his conversations with clients that was indeed the case, a rudimentary form of research into the effectiveness of his marketing strategies.  Simnet also listed his prices for cleaning watches to make comparison shopping easier for prospective clients.  In the new advertisement, he once again incorporated a claim that he frequently made about his status as the “only regular London watch-maker” in New York.  He received his training in London and had decades of experience as a watchmaker there.  Simnet often implied that made his skills superior to competitors who only had experience working in the colonies; on occasion, he explicitly stated that was the case.  Compared to some of his notices, the two advertisements in the October 18 edition of the New-York Gazette and Weekly Mercury were rather placid.  For the moment, Simnet did not seek to benefit from creating controversy.  Instead, he used multiple advertisements to keep his name and his services in front of the eyes of prospective customers as they perused the newspaper.

October 15

Carl Robert Keyes Daily Advert Update , , , , ,

What was advertised in a colonial American newspaper 250 years ago today?

New-London Gazette (October 15, 1773).

“Begs the Favour of those who are acquainted with his Abilities and Veracity in Business, to recommend him to Others.”

John Champlin, a goldsmith and jeweler, ran a shop near the courthouse in New London in the early 1770s.  In the fall of 1773, he advertised his services and merchandise in an advertisement that ran for several weeks in the New-London Gazette.  To entice prospective customers, he declared that he “makes and sells all Kinds of Gold-Smith, Silver-Smith, and Jeweller’s Work as cheap as is sold in this Colony.”

Champlin shared his shop with Daniel Jennings, an artisan who pursued an adjacent trade.  Jennings advised readers that he “repairs and hath to sell, all Kinds of Utensils for repairing Clocks and Watches.”  Recognizing that he operated within a regional marketplace, he asserted that he set prices “as cheap as can be had in New-York or Boston.”  Prospective customers, he suggested, did not need to send their clocks and watches to artisans in either of those urban ports.

Jennings did not mention, perhaps intentionally, the prices for similar goods and services in Hartford, though Thomas Hilldrup, a competitor in that town, had advertised extensively in the New-London Gazette and the Connecticut Journal and New-Haven Post-Boy as well as in the Connecticut Courant, the newspaper published in Hartford.  Perhaps Jennings did not mention Hartford because he did not wish to call any more attention to Hilldrup, a relative newcomer whose aggressive advertising campaign targeted prospective customers well beyond the town where he settled.

To secure his share of the market, Jennings issued a plea for “those who are acquainted with his Abilities and Veracity in his Business, to recommend him to Others.”  He considered such recommendations as effective or even more effective than the lengthy advertisements that Hilldrup ran in several newspapers.  After all, even though Hilldrup was industrious with his advertising he had only begun to establish his reputation in Connecticut.  Enlisting satisfied customers could work to Jennings’s advantage if prospective customers trusted word-of-mouth endorsements over flashy newspaper notices.  Whether or not Jennings had Hilldrup in mind when he composed his advertisement, he understood that the power of testimonials from colonizers who had engaged his services in the past.

October 1

Carl Robert Keyes Daily Advert Update , , , , , ,

What was advertised in a colonial American newspaper 250 years ago today?

Connecticut Journal and New-Haven Post-Boy (October 1, 1773).

“WATCHES are restored to their pristine vigour, and warranted to perform well, free of expence for one year.”

Thomas Hilldrup, “WATCH MAKER from LONDON,” apparently considered his advertising campaign effective.  On October 1, 1773, his notice with the dateline, “Hartford, July 20, 1773,” once again appeared in the Connecticut Journal and New-Haven Post-Boy and the New-London Gazette.  Four days later, the same notice ran once again in the Connecticut Courant, the only newspaper printed in Hartford at the time.  When Hilldrup first arrived in Hartford in 1772 he commenced advertising in the Connecticut Courant, but it did not take long for him to surmise that he might benefit from advertising more widely.  He soon placed notices in the other two newspapers published in the colony.  Other watchmakers inserted their own advertisements in hopes of maintaining their share of local markets, but none of them advertised in multiple newspapers.  Hilldrup’s competitors also discontinued their advertisements after a few insertions, while the newcomer’s notices became a consistent feature in the three newspapers.

Hilldrup likely thought he made a wise investment by marketing his services in all three newspapers.  After all, those publications circulated widely throughout the colony.  Even if residents of New Haven or New London were unlikely to send their watches to Hilldrup at “the sign of the Dial” in Hartford, the watchmaker may have believed that prospective customers in other towns served by the Connecticut Journal and the New-London Gazette would find it as convenient to hire his services as those of his competitors … but only if Hilldrup made the effort to inform the public of his “constant diligence” in restoring watches “to their pristine vigour.”  In addition, his repeated advertisements in the three newspapers highlighted the guarantee he extended to clients, a promise that watches he fixed were “warranted to perform well, free of any expence for one year.”  In placing advertisements so widely and so often, Hilldrup reasoned that he could entice prospective clients beyond Hartford to give him a chance to serve them when they needed “Repeating, Horizontal and plain WATCHES” cleaned and repaired.

August 27

Carl Robert Keyes Daily Advert Update , , , ,

What was advertised in a colonial American newspaper 250 years ago today?

New-London Gazette (August 27, 1773).

“WATCHES are restored to their pristine vigour.”

A month had passed since Thomas Hilldrup, a “WATCH MAKER from LONDON” who recently relocated to Hartford, inserted an advertisement that originally ran for several weeks in the Connecticut Courant, published in Hartford, in the Connecticut Journal and New-Haven Post-Boy as well.  When he did so, he revised the dateline to “July 20, 1773,” but did not otherwise alter his advertising copy.  Near the end of August, he decided that he wished for the same notice to run in the New-London Gazette.  He once again altered the dateline, this time to “Aug. 20, 1773,” but did not make other changes.  Apparently, the watchmaker felt confident in his address to prospective customers as it appeared in the Connecticut Courant for the past two months.

By the time he placed that notice in the New-London Gazette, Hilldrup had been in Connecticut for the better part of a year.  He had been there long enough that it was not the first time that he attempted to extend his share of the market by saturating the newspapers published in the colony with his advertisements.  He initially published an advertisement in the September 15, 1772, edition of the Connecticut Courant and then revised it a month later.  Over time, he placed the revised advertisement in the Connecticut Journal on January 8, 1773, and in the New-London Gazette three weeks later.  The watchmaker established a pattern of starting with a single newspaper, the one printed in his own town, and then attempting to reach other prospective customers in the region though the same advertisement in other newspapers.

Such industriousness may have caught the attention of John Simnet, a watchmaker in New York, as newspapers published in Connecticut circulated beyond that colony.  Simnet learned his craft in London and had decades of experience working with clients there, a point of pride that he frequently highlighted in his advertisements.  Given his background, Simnet also promoted himself as the only truly skilled watchmaker in the area.  He had a long history of denigrating his competitors in his advertisements.  The cantankerous Simnet may have taken exception to Hilldrup’s arrival on the scene, considering Hartford too close for a competitor who listed similar credentials in his advertisements.  He had not previously placed notices in any of the newspapers printed in Connecticut, but decided to run an advertisement in the January 26, 1773, edition of the Connecticut Courant.  In choosing the newspaper published in Hartford, Hilldrup’s new location and a town more distant from New York than New Haven and New London, Simnet increased the chances that Hilldrup would see his advertisement.

For his part, Hilldrup did not respond directly to Simnet in the public prints, but he did follow the other watchmaker’s lead in making veiled references to competitors in an advertisement in the April 27 edition of the Connecticut Courant.  The headline for that advertisement, “WATCHES! only,” seemed to comment on a notice in which Enos Doolittle offered his services repairing clocks and watches in the previous issue.  In addition, Hilldrup included a nota bene that seemingly mocked Doolittle for hiring a journey who completed an apprenticeship in London, proclaiming that “I am capable of going through the business myself without any assistance.”  That nota bene also appeared in the original iteration of Hilldrup’s second advertisement that eventually found its way into multiple newspapers, though he removed it after several weeks in the Connecticut Courant.

As Hilldrup worked to cultivate a clientele that would secure his position in Hartford, he published advertisements in newspapers in several towns.  Achieving that kind of reach with his notices was only part of his marketing strategy.  In addition to engaging prospective customers, those advertisements put Hilldrup in conversation with competitors, directly and indirectly.  Rather than mere announcements that readers might easily dismiss, the watchmaker crafted messages that resonated beyond any single issue of a colonial newspaper.  In an advertisement that eventually appeared in all three newspapers published in Connecticut, he requested “the favour of those gentlemen who are or may be satisfied of his abilities, to assist in recommending” his services to others.

July 23

Carl Robert Keyes Daily Advert Update , , , , ,

What was advertised in a colonial American newspaper 250 years ago today?

Connecticut Journal and New-Haven Post-Boy (July 23, 1773).

“WATCHES are restored to their pristine vigour, and warranted to perform well, free of any expence for one year.”

Though dated “Hartford, July 20, 1773,” Thomas Hilldrup’s advertisement in the July 23 edition of the Connecticut Journal and New-Haven Post-Boy had been composed much earlier.  The same copy first ran in Connecticut Courant, published in Hartford, on May 25.  It appeared in each issue of that newspaper since then, though Hilldrup dropped a short nota bene carried over from his previous advertisement after two insertions.  In this latest advertisement, Hilldrup, a “WATCH MAKER from LONDON,” declared that he had already met with so much success during his brief time in Connecticut, that he had been so “IMbolden’d by the encouragement receiv’d from the indulgent public,” that he “remov’d his shop” to a new location.  Prospective customers could find him at “the sign of the Dial” in the shop formerly occupied by Dr. Neil McLean near the courthouse in Hartford, “where Repeating, Horizontal and plain WATCHES are restored to their pristine vigour, and warranted to perform well, free of any expence for one year.”

After publishing this promotion in the Connecticut Courant for two months, Hilldrup extended that guarantee to readers of the Connecticut Journal.  It was not the first time, however, that the watchmaker took to the pages of a newspaper printed in another town in his efforts to build a large enough clientele to allow him to settle permanently in Hartford.  His advertising campaign commenced in the Connecticut Courant in the fall of 1772, but eventually expanded to the Connecticut Journal and New-Haven Post-Boy and the New-London Gazette during the winter months.  The newcomer ran advertisements in every newspaper published in the colony at the time, making it clear that local watchmakers who already established their reputations among prospective customers faced some new competition.  Placing an advertisement in the Connecticut Journal and New-Haven Post-Boy the first time may have been an experiment for a watchmaker who recently arrived in Hartford.  Opting to place another advertisement in that newspaper six months later, however, indicated that he believed the first one had been effective in generating business beyond clients served primarily by Hartford’s Connecticut Courant.  Even then, he did not consider merely announcing his presence in Hartford sufficient to draw clients to his shop.  Instead, he offered a one-year guarantee on repairs to convince prospective customers to give him a chance over his competitors.